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Terms & Conditions

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Terms & Conditions

 

Last updated: 22 September 2025

 

These Terms & Conditions (“Terms”) govern your access to and use of the website, online reservation system, and dining services of The Buffet Club Singapore Pte. Ltd. (UEN: 202523820N), registered at 86 East Coast Rd, #02-01, Singapore 428788. By using our site or placing a reservation, you agree to be bound by these Terms.

 

1) Reservations, sessions & pricing

 

  1. Online-only pricing. Prices displayed on our website apply only to online bookings. Walk-in customers pay standard (non-discounted) rates. We may change prices or menus at any time without prior notice.

 

  1. Pre-payment required. To secure seats, full pre-payment is required at the time of booking through our third-party payment providers (card or PayNow as available). We do not store your full payment details.

 

  1. Lunch and dinner sessions are as advertised on the site (subject to operational adjustments). Seatings start and end at the stated times; late arrival may reduce your dining time.

 

  1. Children & seniors. Unless stated otherwise on the site, Child pricing applies to ages 11 and under (proof of age may be required). Senior pricing applies to guests 60 and above where indicated. (We may update age bands or entitlements on the site from time to time.)

 

2) Changes, cancellations & no-shows

 

  1. All payments are final and non-refundable except where required by Singapore law.

 

  1. Rescheduling: As a courtesy and subject to availability and operational constraints, we may allow a one-time reschedule if you notify us at least 48 hours before your session. Reschedules are not guaranteed and may be refused during peak periods or promotions.

 

  1. No-shows / late arrival: Failure to arrive for your booked session, or arriving more than 15 minutes late without notice, may be treated as a no-show and your booking may be released; payments are forfeited.

 

  1. Operational changes / force majeure: We may cancel, curtail, or amend any reservation due to events beyond our reasonable control (e.g., government directives, utility failures, acts of God). Our sole obligation will be to refund the affected reservation or offer an alternative session, at our discretion.

 

3) Buffet rules & conduct

 

  1. Food safety & allergens. While we take care in preparation, our buffet may contain common allergens. We cannot guarantee an allergen-free environment (risk of cross-contact exists). Please inform our staff of any allergies; dining remains at your own risk.

 

  1. Fair use. Buffet dining is dine-in only. No takeaway of leftover buffet items unless expressly permitted. We may charge for excessive wastage.

 

  1. House rules. We reserve the right to refuse service or remove any guest for unsafe, disruptive, or inappropriate conduct, without refund.

  

4) Promotions & pricing display

Promotions, discounts, and price displays on the website apply as described and may be withdrawn or changed at any time. Errors and omissions are excluded. Online prices may differ from in-venue prices.

 

5) Intellectual property

All website content, menus, photographs, graphics, logos, and trademarks are owned by us or our licensors. You may not copy, modify, distribute, or use them except as permitted by law or with our prior written consent.

 

6) Limitation of liability

To the maximum extent permitted by law, we exclude all representations, warranties, and conditions (express or implied) relating to the website and services. We will not be liable for any indirect, consequential, incidental, special, exemplary, or punitive loss, or for any loss of profits, revenue, goodwill, or data. Our aggregate liability for any claim is limited to the total amount paid for the affected reservation.

 

7) Indemnity

You agree to indemnify, defend and hold harmless TBC, its directors, employees, and agents against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, violation of law, or misuse of our services.

 

8) Third-party services

Payments and certain reservation features are provided by third parties. Your use of those services may be subject to their terms and privacy policies. We are not responsible for third-party acts or omissions.

 

9) Personal data

Our Privacy Policy (incorporated by reference) explains how we handle personal data under the PDPA.

 

10) Governing law & jurisdiction

These Terms are governed by the laws of Singapore. You agree to the exclusive jurisdiction of the Singapore courts.

 

11) Changes to Terms

We may amend these Terms at any time. Updated Terms take effect upon posting on our website with a revised “Last updated” date.

 

12) Contact

The Buffet Club Singapore Pte. Ltd.
UEN: 202523820N
Registered office: 86 East Coast Rd, #02-01, Singapore 428788
Email: sales@thebuffetclub.sg